FAQ
Frequently asked questions.
Product, fitment, ordering and shipping answers in one place.
Product
What does the HVAC controller do?
It provides dedicated physical climate controls and a display while retaining the factory HVAC architecture. It creates space for a separate modern double-DIN head unit.
What comes with it?
The controller, plug-and-play wiring harness and mounting hardware.
Is an aftermarket head unit included?
No. The aftermarket head unit is sold separately and requires its own mounting and audio integration.
Does it retain factory HVAC?
Yes. The applicable factory HVAC ECU and lower switch/control panel remain part of the system.
Does installation require cutting factory wiring?
No. The dedicated harness connects to the matching factory connections. See Installation for revision-specific instructions.
Does the silver sample show the final production finish?
It shows the current silver-painted physical faceplate sample. Final production finish and manufacturing readiness are separate from the sample photograph. See Development for the latest physical-product and vehicle-validation milestones.
Where can I find installation and warranty information?
See Installation and Warranty for applicable requirements and coverage. Follow the documentation matching your hardware revision and vehicle application.
Compatibility
Which applications are validated?
2003–2007 Lexus LX470 applications are Fully Validated for factory-navigation-equipped vehicles. All 2003–2007 Toyota Land Cruiser applications remain Validation In Progress. See Compatibility for the recorded applications.
Is factory navigation required?
Yes. These LX470 preorder and Land Cruiser reservation offers require factory navigation.
What does Fully Validated mean?
Physical vehicle validation has been completed for the recorded application and configuration.
What is the Land Cruiser status?
All 2003–2007 applications remain Validation In Progress. A reservation does not confirm compatibility.
What about other vehicles?
Other applications are Early Access only, with no current preorder, reservation, price or delivery estimate. Early Access registration is not a purchase or compatibility confirmation. Contact operations@alpinesiege.com for support.
Ordering
Can I preorder for a 2003 LX470?
Yes. All factory-navigation-equipped 2003–2007 Lexus LX470 applications are Fully Validated and use the $1,199 full-payment preorder, with no remaining product balance.
How does the $99 Land Cruiser reservation work?
The $99 is credited toward the $1,199 total product price, leaving $1,100. A successful reservation payment establishes original preorder priority; it does not confirm compatibility.
When is the remaining $1,100 due?
After the exact Land Cruiser application is validated and the order is cleared to proceed, Alpine Siege sends an invoice. You pay it before production release. Your stored card is not automatically charged.
Can I cancel?
Cancel before shipment for a full refund of all amounts actually collected. If an application cannot be supported, amounts paid are refunded. See the refund policy or contact Support.
Where are the complete preorder terms?
See the terms of service, shipping policy and refund policy for payment, priority, delays and cancellation details.
Shipping
When is delivery estimated?
Lexus LX470: Q1 2027. Toyota Land Cruiser: Q2 2027. These are estimates; production release requires application validation, production readiness and successful full payment.
Is U.S. shipping free?
Yes. U.S. HVAC shipping is free. Other products may have separate shipping rates.
Which countries can receive HVAC orders?
Free U.S. shipping. The $35 USD tier covers Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, Switzerland, Iceland, Liechtenstein, Australia, New Zealand, Japan, South Korea and Singapore. The $50 USD tier covers United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. Each rate is per order / HVAC shipment, not per unit. All other international destinations are unavailable. Other products have separate shipping availability and rates.
Who pays international duties and taxes?
International orders may be subject to duties, taxes, VAT/GST, customs charges, or carrier brokerage fees. Unless explicitly collected at checkout, these charges are the customer's responsibility. Availability of checkout shipping does not establish product regulatory approval in a destination.
